Returns & Exchanges

At STACCATO, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items in their original packaging. Our streamlined process ensures that your style updates remain effortless and worry-free.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the items in their original box with all tags attached and include the printed return authorization slip inside the package.

3

Ship It Back

Affix the prepaid shipping label provided in your portal to the outside of the box and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing